Support
BOXX Technologies provides warranties and legendary technical support for its custom Workstations, Servers and Creator PC systems to ensure reliable performance. Providing unparalleled hardware and software expertise, our support team is located at company headquarters in Austin, Texas and equipped with the tools and resources necessary to support you and your workflow.
All BOXX systems include a standard three-year limited warranty, with Premium Support & Services included free in Year 1: 24/7 phone support and Next Business Day onsite repair service. Customers can extend Premium Support into Years 2 and/or 3, but only at the time of system purchase; it cannot be added later.
All warranty returns must be shipped to BOXX Technologies in original packaging or replacement materials provided by BOXX. Contact BOXX Technical Support to request packaging materials. Returns in non-standard packaging may incur additional charges or void the warranty.
Find more information on our Standard Warranty, Standard Support & Services, and Premium Support & Services pages.