BOXX Technologies provides warranties and support for its custom Workstations and Creator PC systems to ensure reliable performance for professional workflows.
Creativ / Creative Plus Systems, APEXX and RAXX Workstations include a standard three-year limited warranty. In the first year, Premium Support offers 24/7 phone assistance and onsite service. Customers may purchase an optional extension of Premium Support for an additional one or two years at the time of purchase.
All warranty returns must be shipped to BOXX Technologies in original packaging or replacement materials provided by BOXX. Contact BOXX Technical Support to request packaging materials. Returns in non-standard packaging may incur additional charges or void the warranty.
For more information on our Standard Warranty and Premium Support services, click below.
| System | Advance Ship Repair Part |
Phone Support 7AM-6PM CT, M-F |
Depot Repair Parts*** |
24/7 Phone Support |
Next Business Day Onsite Repair Service |
|---|---|---|---|---|---|
| BOXX Creativ / Creativ Plus Systems andAPEXX Workstations | |||||
| Years One-Three | Standard | Standard | Standard | Premium ** | Premium** |
| Years Four-Five | Extended Warranty | Extended Warranty | Extended Warranty | N/A | N/A |
| BOXX RAXX Systems | |||||
| Years One-Three | Standard | Standard | Standard | Premium** | Premium** |
| Year Four-Five | Extended Warranty | Extended Warranty | Standard | N/A | N/A |
| System | Advance Ship Repair Part | Phone Support 7AM-6PM CT, M-F | Depot Repair Parts** |
|---|---|---|---|
| BOXX Creativ / Creativ Plus Systems andAPEXX Workstations | |||
| Years One-Three | Standard | Standard | Standard |
| BOXX RAXX Systems | |||
| Years One-Three | Standard | Standard | Standard |
**Upgrade to premium support for years 2-3 available at time of system purchase for additional cost
***BOXX Technologies pays shipping back to customer the first year
Our performance specialists can help you find the right workstation purpose-built for your applications and workflow.
It’s important to know where your money goes when purchasing a premium workstation computer, so learn about BOXX solutions and services you won’t find anywhere else.
