As you unpack your new BOXX workstation, you may have questions. From connections to components, here are the answers to the most frequently asked questions.Click Here
Your productivity is always our top priority, so if something goes wrong, we’ll get you back working as quickly as possible. For all general support inquiries, email support is available.Email Us
If you’re experiencing a hardware issue, please complete the form below, click SUBMIT to open a support ticket, and a BOXX support technician will quickly contact you.Open a Support
Your serial number is located on the back or bottom of your BOXX product. Please be ready to provide it to technical support via phone, in your email, or when opening a support ticket.
Legendary BOXX Technical Support is based in the USA and located at BOXX headquarters in Austin, Texas. With immediate access to the tools and resources we need to support you and your workflow, we recreate issues you may experience (even the most obscure) by utilizing our own hardware and software. We’ll even overnight parts when necessary (during the Premium Support coverage period).
IMPORTANT: All warranty returns to BOXX Technologies must be shipped in the original packing material or appropriate replacement shipping materials provided by BOXX Technologies. If you require packing materials, please contact BOXX Technical Support. Shipments arriving in non-standard or other than original packaging may result in additional charges or void the warranty.
Serial numbers are located on the back or bottom of your device. If this is a recent desktop model, the serial # will be found under the front grille, which can be removed by pulling it straight off.
Product info includes as-built configuration and drivers
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Please contact BOXX Support for further assistance by calling 877-877-2699
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"It is quite obvious you guys know your stuff! I am always impressed with the wealth of knowledge people at BOXX have. I always learn things from working with you all. Very pleased!"