BOXX-loaded BIOS settings mitigate Raptor Lake instability issues, but if you still wish to install the Intel BIOS updates, we will assist you.
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As you unpack your new BOXX workstation, you may have questions. From connections to components, here are the answers to the most frequently asked questions.
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Your productivity is always our top priority, so if something goes wrong, we’ll get you back working as quickly as possible. For all general support inquiries, email support is available.
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If you’re experiencing a hardware issue, please complete the form below, click SUBMIT to open a support ticket, and a BOXX support technician will quickly contact you.
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Your serial number is located on the back or bottom of your BOXX product.
Legendary BOXX Technical Support is based in the USA and located at BOXX headquarters in Austin, Texas. With immediate access to the tools and resources we need to support you and your workflow, we recreate issues you may experience (even the most obscure) by utilizing our own hardware and software. We’ll even overnight parts when necessary (during the Premium Support coverage period).
IMPORTANT: All warranty returns to BOXX Technologies must be shipped in the original packing material or appropriate replacement shipping materials provided by BOXX Technologies. If you require packing materials, please contact BOXX Technical Support. Shipments arriving in non-standard or other than original packaging may result in additional charges or void the warranty.
Serial numbers are located on the back or bottom of your device. If this is a recent desktop model, the serial # will be found under the front grille, which can be removed by pulling it straight off. If your system is 4 years old or older, or if you don’t see a list of drivers, please contact us for support at support@boxx.com or call 1-877-877-2699 x4.
Product info includes as-built configuration and drivers
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Please contact BOXX Support for further assistance by calling 877-877-2699
